Everything You Need to Run Your Waste Operation
One modern platform replacing the patchwork of legacy tools, spreadsheets, and paper processes your team still relies on today.
Book a DemoEvery Customer. Every Detail. All in One Place.
Managing customer accounts across spreadsheets and legacy systems leads to errors, missed service, and wasted time. myWDMS gives you a single source of truth for every account in your operation.
- Customer search with full account history, service agreements, and contact records
- USPS address validation built into the new customer setup flow
- Account groups and divisions for multi-department or multi-contract management
- Custom service types, billing codes, and rate structures per account
- Data import tools to migrate from legacy software
- Branding your client portal with your company's logo and colors
Stop Chasing Payments. Start Closing Your Books Faster.
Legacy billing systems are slow, error-prone, and disconnected from the rest of your operation. myWDMS brings payment collection, invoicing, and reconciliation into one place.
- Generate and send invoices directly from the platform
- Manage billing requests and process rate changes across your entire account base
- Customizable statement messages per account or billing cycle
- Real-time cash collection dashboard for owners and billing staff
- Payment history tied directly to customer accounts
- Export-ready for your accounting software
Real-Time Visibility Across Your Entire Business
Know exactly what's happening at every level of your operation. myWDMS gives you live dashboards, detailed audit logs, and exportable reports your accountants and compliance teams will love.
- Live operational dashboard with key metrics at a glance
- Full audit log of every user action with timestamp and IP
- Route completion reports, billing summaries, and collection history
- Customizable report templates saved per user or role
- Export to CSV, PDF, or connect to your BI tool
- Data retention and compliance-ready log archives
Control Who Sees What, Down to the Smallest Detail
myWDMS lets you define exactly what each person on your team can see, edit, and act on, with security built in at every level.
- Role-based permissions for Admins, Dispatchers, Drivers, Billing, and custom roles
- Two-factor authentication (2FA) via email or text for all users
- Permissions-based database switching for users managing multiple locations or divisions
- Invite users by email with automatic role assignment
- Audit trail of every login, permission change, and user action
Manage Every Stop, Every Driver, Every Day
Stop relying on paper manifests and phone calls. myWDMS gives dispatchers a live view of every route, and drivers the clarity they need to get the job done efficiently.
- Create and assign service routes to drivers in seconds
- Track route progress in real time from any device
- Manage residential, commercial, and roll-off stops in one place
- Create and manage special service and dispatch tickets for on-demand requests
- Flag missed pickups, delays, and exceptions automatically
- Route history and completion logs stored for compliance
Ready to See It for Yourself?
Book a personalized demo and we'll walk you through every feature, live.
Book a Demo